Frequently Asked Questions
All your questions about obdjl answered in one place
From account verification to withdrawals, cricket betting to customer support — find clear and straightforward answers to the questions you have about obdjl, all in one place.
obdjl is a trusted platform for betting enthusiasts in Bangladesh, but both new and existing members often have many questions. Which methods can be used to deposit money, how to verify your account, what are the bonus terms — on this page we have organised all of those topics into five categories and discussed them in detail. Click on any question below to expand the full answer. If you cannot find the answer to your question here, contact us via our 24/7 live chat or email.
Account Verification
The easiest and most accepted document for account verification at obdjl is the National ID card (NID). A passport and driving licence can also be used as primary proof of identity. The photo of the document must be clear and complete — if any part is cut off or blurry, it will need to be uploaded again. A utility bill or bank statement may also be requested as proof of current address.
Account verification is done primarily for your protection. It ensures that only the rightful owner can operate the account and that no third party can withdraw your funds. obdjl follows this process as part of fair play and fraud prevention. Once verification is complete, there are no obstacles to future withdrawals.
If your verification is rejected, first check the reason in the email or notification. Rejection is usually caused by a blurry photo, an expired document, or a name spelling mismatch. Correct the issue and upload a new, clear photo. If you cannot understand the problem, contact the support team via live chat — they will assist you step by step.
All personal documents uploaded to obdjl are securely stored through SSL encryption. Only authorised verification staff can view them when needed, and they are not shared with any third party. To learn more about our privacy practices, please visit the privacy policy page.
It is best to start verification right after registration, as verification is required before the first withdrawal. Without verification, you can deposit and bet but cannot withdraw funds. So upload your documents and complete verification early so you can withdraw as soon as you win.
Customer Support
obdjl offers two support channels: live chat and email. You can connect instantly via live chat from any page on the site. To contact by email, write to [email protected]. Both channels provide support in Bengali and English.
To resolve your issue quickly, keep the following information handy before contacting support: your registered email or username, the time and date of the issue, the relevant transaction ID or amount, and a clear description of the problem. If you have a screenshot, share that too — it helps identify the issue faster.
Yes, obdjl's support team is active 24/7 — seven days a week, 365 days a year. Live chat and email channels remain open on public holidays, Eid, and any other festival days. Whether it is the middle of the night or early morning — whenever you have a problem, support is available.
obdjl's support team is able to assist in Bengali and English. You can comfortably ask questions in Bengali and receive replies in Bengali. Language is not a barrier for us — speak in whichever language suits you.
Cricket Betting
If a match is declared no-result due to rain or any other reason, or is suspended before the scheduled overs are completed, the bet is generally considered void (Void) and the stake is refunded. For accumulator bets, the voided match is removed and the remaining legs are settled. For specific rules, please refer to the terms and conditions page.
Yes, obdjl offers in-play or live betting. Odds are updated ball by ball while the match is in progress, and you can make decisions based on how the game is unfolding — such as when the next wicket will fall, or how many runs will be scored in a particular over. Quick decision-making is essential in live betting as odds change rapidly.
In an accumulator or parlay bet, selections from multiple matches can be combined. If all selections are correct, the payout is much higher, but if even one is wrong, the entire bet is lost. For example, you can create an accumulator by combining the result of a Bangladesh vs India match with another match.
Betting is available at obdjl on BPL, IPL, T20 World Cup, ICC tournaments, as well as international Test and one-day matches. Coverage spans from local Bangladeshi cricket to global tournaments. Bangladesh Tigers matches are particularly popular and have more betting markets available.
obdjl offers a variety of betting markets for cricket — match winner, toss winner, top batsman, highest wicket-taker, total runs (over/under), innings score, and much more. These diverse markets give experienced bettors the opportunity to play strategically.
Money Deposit
obdjl currently supports four deposit methods: bKash, Nagad, Rocket and Upay. These are the most popular mobile wallets in Bangladesh, so transactions are easy from any Android or iPhone. The same minimum deposit amount applies to all methods.
The minimum deposit amount at obdjl is ৳200 — and it applies equally to all methods (bKash, Nagad, Rocket, Upay). With just ৳200 you can start playing and take advantage of the 150% welcome bonus.
To deposit with bKash, log in to obdjl, go to the Cashier or Deposit section, select bKash as the method, and enter the amount. Then follow the instructions to complete the payment through your bKash app or by dialing *247#. Your balance is usually updated within a few minutes.
obdjl does not impose any additional processing fee on deposits. However, your mobile wallet service (such as bKash or Nagad) may charge a small transaction fee according to their own policy. It is best to check directly with your wallet provider on that matter.
Money Withdrawal
Yes, for security reasons obdjl only processes withdrawals to a mobile wallet registered in the account holder's own name. This means the name on your obdjl account and the name on your bKash/Nagad/Rocket/Upay wallet must match. Sending to a third-party wallet is not possible.
The minimum withdrawal amount at obdjl is ৳1,000 per request. This applies to all methods. Withdrawal requests will not be accepted if your balance is below this amount, so make sure you have sufficient balance before submitting a request.
Once a withdrawal request is approved, the money typically reaches your wallet within 15 minutes to 2 hours. In most cases the process is completed within this time, provided verification is done and all details are correct.
obdjl's withdrawal service is available every day of the week, 24 hours a day. There are no restrictions on Fridays, Saturdays, or public holidays. A withdrawal request made at 3 AM will also be processed within the same timeframe.
Before withdrawing welcome bonus funds, a 15x wagering requirement must be met — and this is calculated on the bonus amount only, not on the original deposited amount. For example: if you receive a ৳1,500 bonus, you need to place bets totalling ৳1,500 × 15 = ৳22,500 before winnings from the bonus become withdrawable. Your original deposit can be withdrawn at any time.
Have more questions?
Our support team is always here for you. Reach out directly for any issue or question — in Bengali, 24/7.
Log in to obdjl
Live Chat
Connect instantly from any page on the site — get support in Bengali 24/7.
Email Support
[email protected] — write to us with full details of any complex issue.